In the event that your commercial garage door breaks down, runs slow, or makes loud noises, Overhead Door Company of Southern California™ is a phone call away. Our professional team has years of experience and knowledge needed to get your commercial door working in no time. From store fronts and industrial doors to loading docks or warehouse commercial doors, we are here for you and can get your doors working properly.

Common Commercial Garage Door Issues

Old or Damaged Torsion Springs

Garage door springs are typically located above the door near the wall, and it’s important to know whether your door uses one or two. These springs, whether torsion or extension, handle most of the heavy lifting and maintain the door’s balance.

Over time, springs can suddenly break, posing serious risks such as injuries and property damage. If this happens, do not attempt to operate the door. Contact us immediately for professional assistance.

Worn or Damaged Rollers

Garage door rollers guide the door smoothly along its track, much like wheel bearings allow a car’s wheels to turn effortlessly. When rollers wear out, they can disrupt the smooth operation of your garage door opener, ultimately shortening its lifespan.

Signs of damaged garage door rollers include:

• The door moves unevenly or gets stuck
• The door vibrates and shakes excessively when it’s opening or closing
• The rollers are cracked, chipped, or missing part

It is essential to schedule maintenance so our service team can clear the track of debris, lubricate the rollers, and inspect the wear and tear.

Worn or Damaged Cables

These cables hold the door in place as it moves up and down, so it’s essential to recognize the signs of a broken cable before it causes further damage.

Common Cable Issues

• Visible Damage or Fraying: Frayed cables are a safety hazard and should be replaced immediately to prevent the door from malfunctioning or collapsing.
• Uneven Movement or Jerking: Misaligned or damaged cables can cause the door to operate erratically, posing a risk of injury or property damage.
• Door Off Tracks: When the garage door becomes misaligned, it’s often due to cable malfunction. This can happen if the cables are loose, broken, or improperly installed. Attempting to realign the door without addressing the cable issue can lead to further damage.
• Snapped Cables: You may hear a loud snapping sound followed by the door suddenly dropping. This indicates that one or both cables have snapped, causing the door to lose balance. Snapped cables require immediate replacement to prevent the door from crashing down completely.

Remote Control and Sensor Issues

Openers are essential and allow you to open and close your garage door with a quick press of a button. If your garage door opener malfunctions, it may be one of these simple issues.

• The battery in your remote is low or dead.
• The garage door opener got unplugged.
• The photo-eye is blocked or damaged.

Check your photo eye or safety sensors. They may be detecting an object in the pathway or simply need cleaning.

Damaged Sections or Panels

While replacing damaged sections may be more cost-effective, a new door typically comes with better warranty options, making it a worthwhile consideration.

Signs You Need to Replace Panels or Invest in a New Garage Door

• Visible Damage: You may notice visible damage to one or more panels of the garage door, such as dents, cracks, or warping. This damage can occur due to various factors, including accidents, extreme weather, or age-related wear and tear.
• Difficulty Opening or Closing: Misaligned or warped panels can hinder the door’s movement along its tracks, straining the opener system and potentially posing safety hazards.
• Inspection of Panels: Inspect all panels to identify the extent of the damage. In some cases, only one panel may be damaged; in others, multiple panels may require replacement to restore the door’s integrity and aesthetics.

Improper Alignment

If your commercial door is misaligned, give us a call. Our experienced team will quickly and, most importantly, safely inspect the door and its components. Whether it’s a simple adjustment or a major repair, we’ve got you covered.

Is it Time to Get a New Commercial Door or Loading Dock Equipment?

The Overhead Door™ Brand is a trusted leader in door and access solutions for residential, commercial, and industrial needs. For over 100 years, we’ve set the industry standard with innovative design and engineering, continuing a legacy of quality, expertise, and integrity. Explore our complete line of commercial garage doors today.

Sectional Commercial Doors

Commercial sectional doors are perfect for projects that demand exceptional thermal efficiency, wind load performance, or long-lasting durability. Whether you’re looking for an elegant full-view glass door for a café or trendy space, a thermally efficient Thermocore® door, or a high-strength warehouse door, our doors offer superior quality and value.

Rolling Steel Commercial Doors

Overhead Door™ Rolling Steel Doors are designed to last the lifetime of your building with minimal maintenance. These doors roll up neatly into a coil above the opening, making them an efficient and practical choice for both interior and exterior applications. Whether for security or accessibility, our rolling doors provide durability and long-term value.

High Performance Doors

The High-Speed doors are perfect for either interior or exterior applications where moderate wind or negative pressure is a problem.

Loading ​Dock Equipment

For companies that rely on the transportation of goods, loading docks and equipment are critical to efficient operations. The Overhead Door™ Brand provides top-quality equipment to maximize your dock’s performance. Explore our selection of durable, robust dock equipment and accessories designed to keep your operations running smoothly.